Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how kkfbc ("we", "us", "our") collects, uses, stores, shares, and protects personal data provided by users ("you", "your") when you visit, register on, or otherwise use the kkfbc Platform at https://kkfbc.pro. This Policy forms part of kkfbc's Terms and Conditions and should be read together with them. By using the Platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein.

kkfbc is committed to protecting your privacy. We adopt a minimal-data approach: we collect only the personal data that is genuinely necessary to operate the Platform, verify your identity, process transactions, and comply with applicable legal obligations. We do not collect personal data for its own sake, and we do not use your data for purposes that are incompatible with those stated in this Policy.

2. Personal Data We Collect

The categories of personal data we collect depend on how you interact with the Platform. The table below summarises the main data categories, with examples and the primary reason we collect each:

We do not collect special categories of sensitive personal data (such as health information, political opinions, or biometric data) unless you voluntarily provide such information to our support team in the context of a responsible gaming request or a dispute. In such cases, the data is used solely for the stated purpose and deleted once the matter is resolved.

3. How We Use Your Personal Data

kkfbc uses your personal data exclusively for the following purposes. We do not process your data for any purpose that is not listed below:

• Account creation, verification, and ongoing management — including identity verification (KYC), age verification (21+), and prevention of duplicate accounts.
• Processing financial transactions — accepting deposits via bKash, Nagad, Rocket, Upay, and local bank transfer; processing withdrawal requests; maintaining accurate transaction records.
• Delivering and improving the Platform — ensuring games load correctly, resolving technical issues, analysing usage patterns to improve game selection and Platform features.
• Fraud prevention and security — detecting unusual account behaviour, preventing unauthorised access, identifying and blocking bonus abuse, and complying with anti-money laundering obligations.
• Responsible gaming — monitoring gameplay patterns to identify players who may be showing signs of problematic gambling behaviour, and proactively offering responsible gaming tools such as deposit limits and self-exclusion.
• Customer support — responding to your enquiries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance purposes.

4. Legal Basis for Processing

kkfbc processes your personal data only where a valid legal basis exists. The legal bases we rely on are:

• Contract performance — processing your data is necessary to create and maintain your account, process deposits and withdrawals, and deliver the services you have requested from kkfbc.
• Legal obligation — processing is required to comply with anti-money laundering laws, KYC identity verification requirements, tax reporting obligations, and other applicable legal duties.
• Legitimate interests — we process limited technical and usage data to maintain Platform security, detect fraud, and improve the quality of our services where these interests are not overridden by your fundamental privacy rights.
• Consent — where we send you optional marketing communications (such as promotional emails about bonuses or seasonal offers), we do so only with your explicit prior consent. You may withdraw this consent at any time by contacting [email protected].

5. Sharing of Personal Data

kkfbc does not sell, rent, or trade your personal data. We share your data only where it is strictly necessary and only with the following categories of recipients:

• Payment processors — bKash, Nagad, Rocket, Upay, and our banking partners receive only the financial data necessary to execute the specific transaction you have authorised. They are contractually prohibited from using your data for any other purpose.
• Identity verification services — third-party KYC verification providers may receive your identity documents for the sole purpose of confirming your identity and age. These providers operate under strict data processing agreements.
• Regulatory and law enforcement authorities — kkfbc may be required by law to disclose certain personal data to competent authorities investigating financial crime, money laundering, fraud, or other illegal activity. We will disclose only the minimum data required by any such order.
• Technology and infrastructure providers — trusted service providers who assist us in operating the Platform (such as cloud hosting, email delivery, and cybersecurity services) may access limited technical data strictly necessary to provide their contracted service to kkfbc.

All third parties who receive personal data from kkfbc are bound by data processing agreements that prohibit them from using your data for any purpose other than the one for which it was shared. kkfbc remains responsible for ensuring that any data sharing complies with this Policy.

6. Payment Data and Financial Transactions

All financial transactions on kkfbc are conducted in Bangladeshi Taka (BDT) via trusted mobile financial services (bKash, Nagad, Rocket, Upay) and local bank transfer. kkfbc does not store your full bKash PIN, Nagad PIN, or bank account password at any point. Payment credentials are transmitted directly between your mobile financial service and the relevant payment processor over encrypted connections. kkfbc retains only the last four digits of a mobile account number and a transaction reference for record-keeping and dispute resolution purposes.

kkfbc maintains detailed transaction logs for a minimum period of five years in accordance with anti-money laundering obligations. These logs include transaction dates, amounts, payment method identifiers, and account references. They are accessible only to authorised kkfbc personnel and, where legally required, to regulatory authorities. Transaction logs are never shared with advertisers, data brokers, or other commercial third parties.

7. Cookies and Tracking Technologies

kkfbc uses cookies and similar tracking technologies to operate the Platform effectively and to understand how players use our services. We use the following categories of cookies:

• Essential cookies — strictly necessary for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Analytical cookies — used to understand aggregate usage patterns such as which games are most popular, which pages generate the most errors, and how long typical sessions last. This data is anonymised and used solely to improve the Platform.
• Preference cookies — remember your Platform settings such as your preferred language version and responsible gaming reminder intervals, so you do not need to re-enter these preferences on each visit.
• Security and fraud-detection cookies — help identify suspicious login patterns, detect bots, and flag accounts that may be involved in multi-accounting or bonus abuse. These are part of our player protection infrastructure.

kkfbc does not use advertising or retargeting cookies. We do not allow third-party advertising networks to place cookies on the Platform. You may manage essential and analytical cookies through your browser settings, though disabling essential cookies will prevent you from accessing your account. For more information on managing cookies on Android and iOS browsers used commonly in Bangladesh, please refer to your browser's help documentation.

8. Data Retention

kkfbc retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply: account identity and KYC documents are retained for the duration of your account plus a minimum of five years after account closure, in accordance with anti-money laundering regulations. Financial transaction records are retained for a minimum of five years from the date of the transaction. Technical and usage data (logs, session data) are retained for a rolling period of 12 months. Support correspondence is retained for three years from the date of the last interaction.

When the applicable retention period expires, kkfbc will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual. Where data cannot be immediately deleted for technical reasons (for example, because it is stored in backup archives), kkfbc will isolate it from further processing until deletion is possible.

9. Security Measures

kkfbc takes the security of your personal data seriously. We implement a layered security architecture designed to protect against unauthorised access, data breaches, and misuse. Our key security measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and kkfbc servers, ensuring that login credentials, payment details, and personal information cannot be intercepted by third parties.
• Encrypted storage of all sensitive data at rest — passwords are stored as salted cryptographic hashes and are never stored in plaintext. kkfbc staff cannot retrieve your password; if lost, it must be reset via the verified mobile number on your account.
• Role-based access controls — kkfbc staff access to personal data is strictly limited to personnel who need it to perform their specific job function. All staff access is logged and audited.
• Automated threat monitoring — our systems continuously scan for unusual login patterns, suspicious transaction activity, and potential data exfiltration attempts, with alerts triggering immediate investigation by our security team.

Despite these measures, no internet-based service can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, kkfbc will notify affected users without undue delay and will take immediate steps to contain and remediate the breach.

10. Your Privacy Rights

As a kkfbc player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered email address and a description of your request:

• Right of access — you may request a copy of all personal data kkfbc holds about you. We will provide this within 30 days of a verified request.
• Right of rectification — you may request that inaccurate or incomplete personal data be corrected. Where the data relates to identity or KYC records, updated supporting documents may be required.
• Right of erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we cannot delete data we are legally required to retain.
• Right to restrict processing — you may request that we limit how we use your data in certain circumstances, for example while a rectification request is being investigated.
• Right to data portability — where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to withdraw consent — where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

kkfbc will respond to all verified privacy rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no fee for exercising your privacy rights unless a request is manifestly unfounded or excessive.

11. Children's Privacy

The kkfbc Platform is strictly for adults aged 21 and above. kkfbc does not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that your child has registered an account on kkfbc, please contact us immediately at [email protected]. We will investigate the matter promptly and, if confirmed, will close the account and securely delete all associated personal data without undue delay. Any funds deposited by a minor will be returned to the original payment source where technically possible.

12. Third-Party Links

The kkfbc Platform does not contain links to external third-party websites. All navigation links on kkfbc lead exclusively to internal pages within the kkfbc domain (https://kkfbc.pro). kkfbc is not responsible for the privacy practices of any external website. If you reach an external website through a search engine, social media link, or other channel that mentions kkfbc, please review that website's own privacy policy before providing any personal data.

13. Changes to This Privacy Policy

kkfbc reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, we will notify all registered players by email to the address on file and will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of the kkfbc Platform after any changes to this Policy are posted constitutes your acceptance of the revised Policy. If you do not agree with any changes, you must stop using the Platform and may request account closure by contacting [email protected].

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way kkfbc handles your personal data, please contact our dedicated data support team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text — not a clickable link). Please include your registered account email address and a brief description of your request in your message. We aim to respond to all privacy-related enquiries within 5 business days.